I was pleased to see how accessible C-Suite leaders were at the recent Smart Airports & Regions Conference in Edmonton, Canada. People in the organization are very approachable and interested in teaming to improve their operations and the end customer experience. The message from all presenters echoed the KONE position: Customer Experience is Everything. TheContinue reading

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The hospitality industry, like most others, is looking for Smart Building improvements. KONE’s offerings – including KONE 24/7 Connected Services with Watson, Hotel Flow, and Savioke all align with those goals. Marriott International also has a keen eye to innovation. Like KONE, Marriott has been featured on the Forbes most innovative company list for theContinue reading

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