I was pleased to see how accessible C-Suite leaders were at the recent Smart Airports & Regions Conference in Edmonton, Canada. People in the organization are very approachable and interested in teaming to improve their operations and the end customer experience. The message from all presenters echoed the KONE position: Customer Experience is Everything. TheContinue reading

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The hospitality industry, like most others, is looking for Smart Building improvements. KONE’s offerings – including KONE 24/7 Connected Services with Watson, Hotel Flow, and Savioke all align with those goals. Marriott International also has a keen eye to innovation. Like KONE, Marriott has been featured on the Forbes most innovative company list for theContinue reading

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In 1892, two brothers – James Montgomery and Alexander Montgomery – staked all they had to form Moline (Ill.) Elevator Co. Producing hand-powered elevators and providing machine shop services, the Montgomerys were quick to adopt new technology and soon produced their first electric elevator with double belt drive and tiller rope control. Today, 125 yearsContinue reading

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If you don’t think machines talk, you may be missing out on important conversations. KONE elevators, for instance, know when maintenance is needed. By connecting our elevators to the cloud, by listening closely, and by analyzing their messages, KONE can tailor-fit maintenance to each individual elevator. The leader in innovative vertical transportation, KONE has joinedContinue reading

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